Shipping policy

📦 Shipping Policy

Last updated: November, 2025

Thank you for visiting and shopping at Homiesgarden!
Below are the terms and conditions that form our Shipping Policy, in accordance with Shopify’s requirements.

🇺🇸 Domestic Shipping (United States)

We ship orders within the United States using reliable courier partners.
All orders are processed within 1–3 business days after payment confirmation (excluding weekends and holidays).

Estimated delivery time: 4-8 business days
Please note that delivery times may vary depending on product availability, destination, and external factors such as customs or courier delays.

If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

🌍 International Shipping

At this time, we primarily serve U.S. customers. Some of our products may be fulfilled from international warehouses to ensure faster restocking and global availability.

International orders may take up to 7–10 business days depending on location and customs processing times.

Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

🚚 Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s).
Tracking information may take 2–5 business days to update, especially for items shipped from overseas warehouses.

You can track your package directly using the link provided in your email.

📦 Multiple Shipments

If your order contains multiple items, they may be shipped separately from different warehouses to ensure faster delivery.
You will receive separate tracking numbers for each shipment.

❗ Delays & Exceptions

We are not responsible for shipping delays caused by circumstances beyond our control — such as severe weather, postal service interruptions, customs inspections, or incorrect delivery information provided by the customer.

Please double-check your shipping address before completing your order. Incorrect or incomplete addresses may result in return-to-sender shipments or extended delivery times.

📬 Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@homiesgarden.com within 7 days of delivery.
We will investigate with the carrier and offer a replacement or refund when applicable.

🛍️ Order Changes & Cancellations

We begin processing orders shortly after they are placed.
If you wish to cancel or modify an order, please contact us within 12 hours of purchase. After this time, we cannot guarantee changes, as your order may already be in fulfillment.